Terms of Use

1. The website operates at https://www.oringantz.com/ (hereinafter: "the Website") and these terms of use (hereinafter also: "the Regulations") apply to the use of this Website.

   • It is clarified that merely browsing the Website and/or using it constitutes an irrevocable and unconditional agreement to the Regulations. A user browsing the Website who does not agree and approve the terms of the Regulations below, in whole or in part, must immediately cease using and browsing the Website.

Any person, corporation, or entity browsing the Website and/or performing any action on it, including a purchase (hereinafter: "the User"), declares by the very act of browsing and/or performing an action on the Website that they have read the provisions of the Regulations, accept its provisions, and are bound by its stipulations, and that they will not have, nor will anyone on their behalf, any claim or demand against the Website or the business operating it and/or anyone on its behalf and/or any of its managers and/or any of its employees (hereinafter: "the Operator"). The service provided within the framework of the Website is limited to the territory of the State of Israel only, and to specific areas as defined by the Operator at its sole discretion (hereinafter: "the Service Areas"), which are subject to change without prior notice, justification, or explanation. The supply of products purchased through the Website is possible within the Service Areas as mentioned, and provided there is no technical or other impediment, temporary or permanent, that hinders their supply. The Operator reserves the right to make changes to the Regulations at its sole discretion, without the need to provide any warning and/or prior notice. The change takes effect immediately upon its publication, and any action after said publication will be automatically and immediately subject to it. The Operator is entitled to change and/or discontinue at any time its activity and/or the sales and/or the Website's activity and everything related to it, in whole or in part, without the need to provide any warning and/or prior notice. The Operator may condition the entry and/or use of the Website, in whole or in part, on registration and/or payment, and the User will have no claim, right, or demand in connection therewith. The Website's content and applications, in whole or in part, may appear and be displayed on the Internet and/or any other communication media, including wired, cellular, television, and/or any other media, and the terms of use detailed below are relevant and apply to every channel and/or communication media in which the Website's content and/or applications appear or will appear, with the necessary changes. References in these terms of use in the masculine gender also include the feminine gender, and vice versa. References in the singular also include the plural, and vice versa. The headings are for convenience only and should not be attributed any other meaning.  

Product Descriptions, Prices, and Payment Details

The Operator is not obligated, in any way, to maintain any range of products on the Website, or to sell any products at all. The Operator may at any time change or cease selling any of the displayed products, add others in their place, or remove them from the Website, all at its discretion and without any need for justification. It is clarified that the product images displayed on the Website are for illustrative purposes only and do not obligate the Operator in any way. At any time, products may be out of stock. In some cases, this will be indicated on the Website, but in other cases, it may not be indicated in real-time or at all, and adding certain products to the shopping cart by the User, and even paying for them at checkout, does not indicate their availability. Also, in an order where only some of the products are out of stock, the shipment will be supplied while omitting the out-of-stock products. In such a case, the purchase amount will be reduced accordingly, and additional/full shipping fees will apply based on the actual purchase amount after omitting the out-of-stock products. Any product can be ordered in reasonable quantities, with reasonableness determined at the Operator's sole discretion. The prices of Bach flower essences on the Website include VAT (Value Added Tax), meaning the price displayed to the User is the final price, including taxes, and there is no need to add additional costs due to VAT. Payment for purchases on the Website is made via Bit/Paybox/bank transfer/credit card. A receipt and confirmation are sent after payment. The Operator reserves the right to deny any User the right to purchase on the Website, without any need for explanation. Credit card details and customer details will be stored in the Operator's system, and the customer declares their eligibility to purchase on the Website. Purchase is possible at all hours of the day, according to the delivery times specified on the Website, and the User is aware that there may be delays in delivery times, which do not constitute grounds for canceling the transaction. The Operator reserves the right to deny any User or entity the right to use the Website and/or make purchases on it without any need for justification, at its sole discretion. Credit card details used by the purchasing User (hereinafter: "the Customer") and all other customer details, including their name, address, mobile number, email address entered, and all other data entered, will be stored in the Operator's system. The Customer declares and warrants that they are eligible and authorized to purchase from this Website and that they are at least 18 years old. If they do not agree to the above, they are not authorized to use the services offered on the Website. Placing an order on the Website is possible at all hours of the day, except for exceptions. Delivery times for purchases are as specified on the Website, with it being clarified in advance that there may be exceptions and/or changes in dates, and these will not be considered a breach on the part of the Operator in any way, and the Customer is aware of this in advance, as part of the terms of the transaction. In any case, any delay in the requested delivery date will not constitute grounds for canceling a transaction, and will not negate the obligation to pay for shipping fees.

Shipping Fees, Product Returns, and Return Policy

In addition to the product prices published on the Website, shipping fees will apply, which the Customer will be charged according to the Website's terms at the relevant time. Self-collection is not possible. A Customer who is not found at the address they provided for delivery at the agreed time will be considered to have received the delivery for all intents and purposes, and their order will be returned to the Operator. In this case, the Customer will be required to pay for return shipping fees according to the rate specified on the Website at the time of the return shipment (even if they were not charged for the initial shipment for any reason). The Operator has the right to change shipping rates from time to time at its sole discretion, without any need for prior notice, and reliance on the shipping fees listed on the Website for future shipments is not permitted. Product delivery is contingent on the transaction and payment being approved. The Operator has the right not to deliver a particular product from one of its suppliers, at its sole discretion. The Customer undertakes to verify the actual delivery matches their order on the Website. In any case of discrepancy, the Customer must notify the Operator at the first opportunity, and in any case no later than 24 hours from the delivery time, by phone to the Operator, who will investigate the matter.

Order Cancellation or Modification

The Customer may cancel a product purchase according to the law. Cancellation and/or modification of a purchase according to the law is possible by sending a written notice via email to: zachorin@gmail.com or by message to the phone number 0504256552 Product returns will be made in accordance with and subject to the provisions of the law, including the provisions of the Consumer Protection Law, 5741-1981, the provisions of the Sales Law, 5728-1968, and the provisions of the Credit Card Law, 5746-1986, and/or subject to the Operator's policy as it may be from time to time. Non-perishable products, according to the provisions of the law, can be returned within 28 days of receipt in their original packaging and/or according to the provisions of the law. Cases where a consumer transaction cannot be canceled (from the "Kol Zchut" website): products manufactured specifically for the consumer according to special measurements or requirements (see the Consumer Protection and Fair Trade Authority's interpretation of this section), products that cannot be returned by law, food products, medicines and nutritional supplements, perishable products - products whose value will be lost within the period until the product is returned to the business. Order cancellation will only be made in writing to the Operator with confirmation of delivery of the notice, in accordance with the provisions of the Consumer Protection Law, 5741-1981 and the regulations thereunder (hereinafter: "the Consumer Protection Law"). According to the law, in the case of cancellation not due to a defect or non-conformity in the required conditions and period, cancellation fees will apply according to the law, at a rate of 5% of the purchased product price or 100 NIS, whichever is lower. In any contradiction between the provisions of these Regulations regarding cancellations and returns by the Customer and the wording of the law, the law will prevail. In any other contradiction that is not a matter of transaction cancellation, the Regulations will prevail. The Operator has the right to cancel an order for any reason, and it will not be obligated and/or liable, and will not bear any damage, direct or indirect, caused to the Customer and/or any third parties.  

Product Delivery and Shipping Conditions

Product and/or service delivery will be coordinated after the purchase according to the address provided at the time of placing the order and according to the delivery conditions specified on the sales page of each product. The Operator has the right to grant any benefits, as it deems appropriate, at its sole discretion, even if on an individual basis that is not equitable. The Operator will not be liable for delivery delays or non-delivery caused by force majeure or an event beyond its control.

Operator's Liability and Scope of Damages

The Operator has made considerable efforts to provide the User with a good and safe user experience on the Website. However, naturally, the Website is not immune to malfunctions and/or problems, and the User may not have access to the Website from time to time, partially or at all. The Operator will not bear any liability for any damage and/or financial loss and/or loss and/or damage, direct or indirect, including consequential damage, punitive damages, damages for loss of work and business, loss of profits, loss and/or loss of business information, damage to reputation, and any other financial loss and/or damage, foreseeable or unforeseeable (hereinafter: "Damage"), that may be caused to the User or any third party, if and to the extent such damage is caused, as a result of browsing the Website and/or using the Website and/or purchasing on the Website and/or inability to make a purchase on the Website, directly or indirectly, and anything arising therefrom, for any reason, including the use of a credit card without authorization from the cardholder, purchase by a minor and/or incapacitated person and/or legally incompetent person without lawful consent, and also for any action performed on the Website by any third party. Any error by the Customer, including entering incorrect details when placing an order, is the sole responsibility of the User, and no such error will obligate the Operator in any way. Any technical malfunction related to the Website, including communication malfunction, is not the responsibility of the Operator. The Website may experience various types of malfunctions, and there is no commitment or obligation on the Website's part for any availability, and there is not and cannot be any claim of reliance on the Website by any User and/or anyone on their behalf, in any way or form. The Operator will not bear any liability for damage of any kind or type that may be caused directly or indirectly to anyone as a result of any act or omission beyond its control, including due to force majeure, war, extreme weather, earthquake, fire, flood, etc. The Operator will not be liable for any illegal activity that is carried out, if and to the extent it is carried out, by any of the Website's Users and/or any other party beyond its full control in that regard. Any malfunction or disruption in customer details for any reason will not result in the Operator's liability and/or will not constitute grounds for any claim by the User or any other party. The limitation of liability according to these Regulations does not prejudice and/or detract from any other limitation of liability to which it is entitled by law. Without prejudice to the foregoing, in any case, the maximum liability will not exceed the price of the products paid by the Customer, or a total of 200 NIS – whichever is lower. The Website is intended for the purpose of providing information and connecting a supplier and customer only. The presentation of products on the Website does not constitute any recommendation, certainly not a binding one, as the Website's content cannot serve as a basis for financial, legal, personal, or other decisions, and any action on the Website is at the Customer's discretion and sole responsibility. The Website as a whole, including all content appearing on it, is offered to the public and the User "As Is". The Operator does its utmost to ensure that the content appearing on the Website is correct and error-free, but, naturally, the content may not be complete and error-free, and it is entirely possible that errors have occurred, including technical and other errors. In light of the above, it is clarified that the Operator is not responsible for inaccuracies or errors as mentioned, and no claim by the User regarding reliance on any error will be heard, even in the context of an incorrect price. Use of the Website is permitted for personal purposes only. What is permitted in the Regulations is permitted, and what is not permitted – should be considered as if it were prohibited, unless it benefits the Operator, and this will be examined at its sole discretion. The Operator's Website may include links to external websites, which are presented for convenience only, and the Operator clarifies that they are not under its supervision or responsibility, and it is not obligated to their proper functioning and/or that they are active, and not regarding the content contained therein, including their reliability, legality, and clarifies that their terms have not been checked by it, in such a way that any reliance on them is the sole responsibility of the User/Customer, and not at its recommendation. All materials appearing on the Operator's Website are non-binding and do not constitute any recommendation in any way, including legal or medical. For any question that arises, including any professional question, including medical, a suitable party should be contacted and consulted before making a purchase. The Website's User is obligated to comply with the provisions of any law applicable to the use of the Website, including these Regulations. A User who violates their obligations undertakes to indemnify the Operator for any damage, loss, loss of profit, expenses caused directly or indirectly, including damage to reputation, attorney's fees, and legal expenses for any claim, demand, and/or lawsuit arising, directly and/or indirectly, from the violation of the Regulations and/or any obligation for which the Operator may be liable, for any act or omission of the User, including such as may be raised by any third party.

Applicable Law and Jurisdiction

The agreement and all relations between the User and the Operator will be subject to Israeli law only. For the avoidance of doubt, even if the Website is hosted on a server located outside the borders of the State of Israel, Israeli law will be the sole law applicable to any activity performed on it or in connection with it. The User irrevocably waives any claim, lawsuit, or right based on foreign law, and agrees that any claim, lawsuit, or dispute will be brought under Israeli law only.

User Declarations and Undertakings on the Website

Any User is hereby prohibited from performing any action that may directly or indirectly cause a burden on the Website, its servers, and systems, and/or any action that may harm the Website, its content, its operation, and anything arising therefrom. When using the Website, registration or activity on the Website may require the use of an SMS system and/or sending an email and/or alerts of any kind, for verification, identification, or any other action required to enable the service (hereinafter: "Activity"). For this purpose, the User's prior consent is given for any use for this Activity by the very use of the Website. Failure to comply with any of the limitations of the Regulations may lead to denial of access to the Website and even expose the User to civil and/or criminal liability according to any law.

Operator's Rights and Scope of Use on the Website

The intellectual property on the Website, including copyrights and/or trademarks and/or designs and/or patents and the like, including the Website's design, fonts, applications, software, graphic files, images, texts, technologies, processes, icons, content, computer code, and any other material contained on the Website, including the Website's domain name and all trademarks therein, are the full and exclusive property of the Operator, and no one is entitled to do anything with them, without prior written approval from the Operator. The Website is intended for private and non-commercial use, and its use is limited to informational purposes and the sale of products therein. The Website and all its content are the exclusive property of the Operator as mentioned, and any use made of it must be lawful and/or with the permission of the rights holder. Any copying, duplication, sale, distribution, transmission, publication, creation of a link, or other modification of the Website or any part thereof, without explicit prior written consent from the Operator, is strictly prohibited. Any violation of the provisions of this section may result in copyright infringement, trademark infringement, or other intellectual property rights infringement, which may result in the infringer being liable to criminal and/or civil penalties and/or fines and/or compensation or indemnity, including exemplary damages.

Use of Personal Information and Transfer of Information to Third Parties

When browsing the Website, the Operator may collect and use information about the Users' location and/or their travel route, inter alia, to provide ancillary services, or location-based services. The User is aware that they are not required by law to provide any information to the Operator, and any information they provide is done at their own discretion and responsibility, with their consent and free will, and the User will have no claim and/or demand against the Operator regarding this matter. Also, any information provided by the User or uploaded to the Operator through the Website is hereby declared to be true, reliable, and accurate, and that they are providing the information in their own name and for themselves only, or that they have appropriate authorization according to the law to provide said information for another, and in any case, the User will be solely responsible for providing the information. The Operator may collect and use information provided by the User and/or information accumulated about the User, including during the use of the Website, inter alia, to improve or change the Website, the products, and the content appearing on the Website, and to update the User regarding various services offered by the Operator and/or anyone on its behalf or related to it commercially. The Operator may use automated tools to characterize the uses of the Website, to operate and streamline the Website's activity or adapt it to the specific User's preferences or in general. The use of these tools may collect and store general information, including about the User's use of the Website, including personal information, including IP address, location of the device used to access the Website, browser type, times and ways of using the Website, movement between Website pages, duration of stay on the Website, source of arrival to the Website, internet service provider details, and other details, including information files of the "cookies" type. If the User does not want cookies, they can block them at any time independently by changing the browser settings. Some cookies may expire when the browser or application is closed, and they may even be stored on the User's device or computer memory, which can be deleted at any time if they do not want the Website, the content appearing on it, and the services offered through it to be adapted to their preferences. Limitation of Privacy - The Operator takes standard precautions to maintain, as far as possible, the confidentiality of information. Data transmission on the Website is encrypted using SSL technology. The Operator undertakes not to use the details of registered customers on the Website except for the purposes of operating the Website, and to enable the purchase to be made properly. The Operator will take reasonable and standard measures to maintain and prevent the transfer of the User's personal details to third parties, except in appropriate cases: at the User's request or consent and/or to provide a service or complete an inquiry or payment; in the event of an assignment of rights and/or activity of the Operator to other parties; any case where the Operator deems that the provision of information is necessary to prevent any damage to another, at its discretion; in the event of a violation of the Regulations and/or an attempt to violate them and/or any action contrary to them or any law; by court order or the request of a competent authority according to law or to prevent the commission of an offense; in the event of a dispute and/or claim and/or demand and/or lawsuit and/or other legal proceedings in any tribunal between the User or anyone on their behalf and the Operator; in any other case where the Operator believes there is a need, at its discretion.

Statute of Limitations on Claims and Time Periods

The Website User hereby agrees and confirms that the statute of limitations for any claim and/or demand that they have or will have against the Operator and/or third parties related to the use of the Website is limited to six months only, such that it constitutes an agreement to shorten the statute of limitations in accordance with the Statute of Limitations Law, 5718-1958.

Various and Diverse Conditions

If a condition of these Regulations is declared illegal, void, or found unenforceable for any reason, the blue pencil principle will be adopted, whereby the specific condition is removed from the Regulations while its deletion does not affect the legality and validity of the other conditions of the Regulations and does not affect them. In such a case, the closest rule from the Regulations will be adopted if there is one, or according to the parties' intention according to the deleted condition. In the absence of these, the general market conditions rule will apply in place of the deleted or removed condition. These Regulations constitute the entire agreement between the User and the Operator regarding the use of the Website and supersede any other summary, exchanges, and/or agreement, oral or written, that preceded it, if any. These Regulations do not create any partnership, employee-employer relationship, agent, or representative between the User and the Operator. Section headings are for convenience only and do not limit or detract from anything. These Regulations are intended only to add to the rights and remedies available to the Operator, and in any case, do not detract from them, and in any contradiction between these two interpretations, the one that benefits the Operator will apply. The conditions of these Regulations do not constitute a contract for the benefit of a third party and do not grant any right to any third party. No waiver, abstention from action, or extension granted by the Operator will constitute a waiver of any right, and will not constitute a precedent, and no analogy will be drawn from it for any other case, and this will not prejudice or detract from the Operator's right to exercise its rights at any time, and no claim of waiver or delay will be heard.

Additional Clarifications and Supplementary Details

1. The Website is intended for informational purposes only, and the presentation of products should not be seen as a recommendation. Any action on the Website is the sole responsibility of the User. The Website and its content are presented "As Is" and there is no guarantee of their complete accuracy.

2. In order to clarify and enhance the legal aspect of the content: The information published on the Website is provided for the User as a general production only and does not contain professional recommendation or advice. The User is required to examine and verify the information independently, and if necessary, consult with qualified professionals on the relevant subject. Any liability arising from the use or operation of the information presented on the Website is the sole responsibility of the User, and the Website and/or its owners do not bear any liability for this.